Integrated Business Partner Fact Sheet

Members of the IBP Program receive the following:

• OpenLink Data Access Driver Suite - Single Tier (Lite) Edition Pack
• 3 * 5 user OpenLink Data Access Driver Suite - Multi Tier Edition Server Packs (on three platforms of your choice)
• Additional 5 user Server Packs for other platforms $US 250.00 each.
• Private IBP newsgroup forum. To be implemented
• On-Line Technical Support.
• Access to the OpenLink Software Knowledge Base. To be implemented
• Private WWW pages for advance viewing of product announcements, company changes, and news releases. To be implemented
• 30% discount on all training attended by IBP staff.
• A full set of OpenLink Software (supplied on CD) designed for end user evaluations. To be implemented
• Company and product profiling in our quarterly newsletter - OpenLink Connection. To be implemented
• 30% discount on all OpenLink products and services for resale. Discounts are revised annually and improve with the achievement of agreed targets.
• Technical Services Document - which states the services OpenLink Software provides.
• Contact Sheet - provides a list of your contacts within the organizational structure.
• Marketing Opportunities - customer case studies, advertisements and show stands at popular technology events.

Features In Detail:

OpenLink Data Access Driver Suite - Single Tier (Lite) Edition Driver Pack
Includes all the OpenLink Lite drivers for 16 and 32 bit Windows platforms. These drivers use the native database vendor middleware. OpenLink Software does not supply IBP's with other database vendor middleware.

Three 5 User OpenLink Server Licenses
The IBP Programme includes three 5 user server packs for any of our supported platforms. This software allows your company to develop applications, support end users and to demonstrate to prospects. They are NOT for resale.

Each Server Pack includes the following:

* One OpenLink Request Broker for the selected platform
* One OpenLink Database Agent for the selected platform
* One 5 user license for the selected platform
* 16 & 32 bit MS Windows client and Macintosh Client.

Additional server packs are available for $US 250.00 each.
Additional database agents for platforms on which you already have an OpenLink Request Broker are available for $125.00 each

Private IBP newsgroup forum for Technical Support - To be implemented
To allow all IBP's to discuss and raise technical issues relating to the OpenLink Software product suite and third party products. The Newsgroup is monitored by Partner Program Managers, OpenLink Software Consultants and Customer Support Staff.

On-Line Technical Support

With the new OpenLink Software On-Line support system (O.S.S.) you can register and monitor all your technical support calls from your Web Browser. This reduces the time and effort required to contact the OpenLink Software Customer Support desk using the telephone or fax. When a call is logged you are issued with a Call Reference Number.

Access To The OpenLink Software Knowledge Base - To be implemented
The OpenLink Knowledge base has been the internal store of much of the information about our product suite. We are currently producing a subset of this knowledge base and allowing are partners to access this.

Private WWW pages- To be implemented
All Program members will be issued with a User Id and Password that will allow them access the OpenLink Software Partners WWW pages. These pages include advance viewing of product announcements, news releases, company changes and much more.

30% discount on all training attended by IBP staff
OpenLink Software through its Professional Services Department have been increasing the number of training courses which are available to end users. IBP Program Members are entitled to a 30% discount on the regular prices for your geographical region. Prices for training and consulting services will vary. Prices are listed in the Technical Services Document.

A full set of OpenLink Software Evaluation Products
OpenLink Software offers all prospective customers a free non-restrictive license which expires 30 days after initial download.

To be implemented - To allow all IBP members an ability to provide prospects without Internet Access or those requiring a personal touch we include a CD with all Multi Tier Edition, and Single Tier (Lite) Edition drivers for ODBC and JDBC™. Demonstration Licenses are available in the OpenLink Software Partners WWW pages.

Company and product profiling in our quarterly newsletter - OpenLink Connection -To be implemented
To allow your Products and Services to be made available to OpenLink Software's existing customers and partners we will do a Company and Product Profile in our quarterly Newsletter.

30% discount on all OpenLink products and services for resale
When you become an IBP Member the starter discount is 30%. Discounts are revised annually and are increased with the achievement of agreed targets.

Technical Services Document
This document expands on all the services OpenLink Software provides.

Contact Sheet
Every IBP Member is sent 2 copies of our contact sheet to complete. It contains a list of your contacts within our organizational structure and space for your corresponding representatives. Once completed a copy should be forwarded to your local OpenLink office.

Marketing
OpenLink Software will provide you with printed copies of their Product and Service Fact Sheets and white papers. Word templates will be provided to allow you the convenience of printing these materials as required. No alterations can be made to these materials.

Color brochures can be purchased from your closest OpenLink Office at cost.

OpenLink Software develops customer case studies. IBP Members who have interesting case studies can have them formally developed into OpenLink Software case studies.

There are also opportunities at Technology Fairs for our Members to be included on our Product Stand. There is a cost involved and this varies according to the event. This information is posted on the OpenLink Software Partners WWW pages.

Costs
The initial IBP Program charge is US$ 3,000.00.
Annual Membership Fee is US$ 2,000.00

How to contact a Business Partner Consultant

U.S.A:
Email: partners.program@openlinksw.com
Telephone: (781) 273-0900
Fax: (781) 229-8030

International:
Email: partners.program@openlinksw.co.uk
Telephone: ++ 44 (0)181 681 7701
Fax: ++ 44 (0)181 681 7702