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  • Andy WibbelsStuff you should know, stuff I should remember SaaS Businesses: What to Measure Doing some research on core metrics for the SaaS business model – a lot of this I’m remembering from GetSat and Typepad. KISSMetrics comes through as usual with a top five: MRR – monthly recurring revenue – you can’t count a year subscription all at one time – chop it into twelfths Churn – percentage of customers who bail each month – KISSMetrics says if it is in the double-digits, drop everything and focus on produc [...]
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