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  • How Do I Assist Users Who Cannot Start The Multi-Tier Request Broker? -- Answer
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  • Take the following action: 1. Insure that a valid license appears in the /bin sub-directory of the OpenLink server components installation. The broker will not start without a valid license. ; 2. Check directory and file permissions.; 3. Compare the name of the Unix .taz files with the output of uname -a. Determine whether or not the component is compatible with the operating system.; 4. Use a text editor to open the oplrqb.ini file. Locate the [Protocol TCP] Listen parameter, and take note of the port.; 5. Run netstat -a and open /etc/services or C:/WINNT/SYSTEM32/DRIVERS/ETC/services to determine if the Broker's Listen port is in use by another service. This is typical of Windows XP which uses port 5000 by default.; 6. Run netstat -a open /etc/services or C:/WINNT/SYSTEM32/DRIVERS/ETC/services to determine if UDP port #60001 is in use. This will affect 1.x and 3.x installations.; 7. Attempt to start Windows Brokers with the Services utility and the DOS command line.; 8. Determine what service packs, patches, or upgrades have been applied to the operating system. Some upgrades cause the Broker service to fail.;
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