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  • What Do I Do If My Broker Shuts Down Intermittently? -- Answer
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  • Most intermittent shutdowns share a common origin. Users have copied a single license to one or more machines on a network. Users can not do this. Instead, users must obtain individual licenses for each Multi-Tier server component installation. If the problem persists, apply standard stability troubleshooting guidelines. 1. Patch databases and operating systems, as appropriate. 2. Contact database and o/s vendors to see if patches are associated with problems. 3. Insure Unix kernel tuning parameters match parameters specified by database and o/s documentation. 4. Insure your machine has adequate memory and processor resources. 5. Insure PortHigh is set in the [Protocol TCP] section of the Multi-Tier Session Rules Book. This is the oplrqb.ini file that resides in the /bin sub-directory of the server components installation. 6. Multi-Tier users perform the following test: -- login to the machine that contains the OpenLink server components. -- Run oplshut -s on the command-line. -- Compare the output to the Windows Task Manager or Unix ps -ef. -- Upgrade server components if oplshut shows fewer processes when compared to the Task Manager or ps. 7. Multi-Tier users experiment with database agent reuse. Users should comparison test the following values: -- ifsame process, upto 5 -- ifsame application, upto 5 -- ifsame database, upto 5
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